StatGun USA

Terms & Conditions

The Equipment Ownership & Service Plan Agreement terms that apply at checkout.

Last updated: August 31, 2026

These Terms & Conditions govern the STATGUN USA Equipment Ownership & Service Plan Agreement entered into at checkout. By completing checkout and signing the agreement, Customer agrees to the terms below. Plan-specific details (pricing, term length, and included services) are confirmed on the signed agreement and order summary.

1. Payment

  • Customer agrees to pay the initial payment, the applicable monthly payments, applicable taxes, and authorized fees.
  • The initial payment is due upon execution and payment completion.
  • The first monthly payment is due thirty days after confirmed delivery, with remaining payments due on the same date each month.
  • Customer agrees to complete payment authorization through STATGUN USA's designated secure payment provider. Any recurring payment authorization will be separately presented and completed through that payment provider.

2. Late Payments

  • Past-due amounts accrue interest at the lesser of 1.5% per month or the highest rate permitted by applicable law.
  • Customer is responsible for reasonable collection costs and expenses, including attorneys' fees, incurred to collect amounts properly due, to the extent permitted by law.

3. 30-Day Full-Refund Return Period

  • Customer may return the Equipment for a full refund by notifying STATGUN USA in writing within thirty calendar days following confirmed delivery.
  • STATGUN USA will provide return instructions and a prepaid return-shipping label.
  • Customer must ship the Equipment within five business days after receiving the label.

4. Return Condition

To qualify for the full refund, the Equipment must be returned with its:

  • carrying case
  • airflow regulator
  • gauge
  • gun mount
  • accessories
  • other originally supplied components

Equipment Must Not Be

  • lost
  • stolen
  • intentionally damaged
  • modified
  • submerged in water
  • damaged by fire
  • abused
  • otherwise damaged beyond normal evaluation and professional use

5. Refund Processing

After receipt and inspection of a qualifying return, STATGUN USA will cancel the Agreement and refund:

  • initial payment
  • monthly payments collected
  • applicable sales taxes
  • any refundable authorized processing fees applicable under the final payment arrangement

Refunds will be issued to the original payment method within ten business days following receipt and inspection. Customer will have no responsibility for future scheduled payments. Refund of payment-processing fees is not promised unless the final payment policy confirms those fees are refundable.

6. Return Deadline

If Customer does not notify STATGUN USA within the thirty-day return period or fails to ship within five business days after receiving the return label, the full-refund option expires.

7. Plan Term & Ownership

  • Professional: Fixed 24-month agreement.
  • Elite: Fixed 36-month agreement.
  • The agreement does not automatically renew.
  • After all required payments and other amounts due are paid in full, Customer owns the Equipment free of any ownership claim or lien held by STATGUN USA.

8. Security Interest

Until all required amounts are paid, Customer grants STATGUN USA a security interest in the Equipment, including replacement Equipment, to secure payment and performance obligations under the Agreement.

9. Early Payoff

  • Customer may pay the remaining scheduled payments early without a prepayment penalty.
  • Unless otherwise agreed in writing, early payment does not shorten the original service-coverage term.

10. Cancellation After 30 Days

  • After the thirty-day full-refund period expires, the Agreement becomes fixed and noncancelable.
  • Returning the Equipment, discontinuing use, closing Customer's business, or requesting cancellation does not automatically release Customer from remaining payment obligations.
  • Any cancellation, account credit, settlement, return, or early termination after the return period requires written approval from STATGUN USA.

11. Default

Customer is in default for:

  • failure to make a required payment
  • materially false information
  • improper sale or transfer
  • material misuse
  • other material breach of the Agreement

STATGUN USA may suspend repairs, replacements, recertification, technical support, application access, training access, and other plan benefits while an account is delinquent. If payment default is not cured after written notice, STATGUN USA may declare the remaining unpaid balance due and pursue remedies available under the Agreement and applicable law.

12. No Refunds After Return Period

Except under the 30-Day Full-Refund Return Period, where required by law, or where otherwise agreed in writing by STATGUN USA, amounts paid under the Agreement are nonrefundable and will not be prorated after the return period expires.

13. Service Plan Coverage

STATGUN USA may inspect, repair, recertify, or replace Equipment that is no longer functional because of a covered Equipment fault or normal wear and tear. Normal wear and tear means deterioration resulting from proper professional use under ordinary working conditions and in accordance with operating instructions.

Normal Wear and Tear Does Not Include

  • abuse
  • neglect
  • improper storage
  • unauthorized repair
  • unauthorized modification
  • cosmetic damage that does not affect operation
  • failure to follow operating, training, and safety instructions

Accidental Damage

  • Professional Plan: Accidental damage is excluded.
  • Elite Plan: Includes one accidental-damage repair during the Agreement term for sudden, unintentional physical damage occurring during proper business use. Coverage excludes loss, theft, fire, water submersion, intentional damage, abuse, unauthorized modification or repair, repeated damage, cosmetic damage that does not affect operation, and Equipment damaged beyond economical repair. If damaged Equipment cannot reasonably be repaired, Customer is responsible for the applicable Replacement Cost unless STATGUN USA agrees otherwise in writing.

14. Equipment Returns for Service

  • Customer must return affected Equipment according to STATGUN USA shipping instructions.
  • Equipment replaced by STATGUN USA becomes the property of STATGUN USA, and replacement Equipment becomes subject to the Agreement.
  • Service benefits are not provided while Customer's account is delinquent.

15. Loss, Theft & Total Destruction

  • Theft, loss, fire, water submersion, abuse, and total destruction are not covered.
  • Loss, theft, or destruction does not cancel remaining payment obligations.
  • If Customer requests replacement Equipment after an excluded event, Customer is responsible for the applicable Replacement Cost stated in the Agreement or order summary.
  • STATGUN USA may invoice Customer or charge the customer's authorized payment method after notice, subject to the final payment authorization arrangement.

16. Use Restrictions

  • The Equipment is intended for professional electrostatic neutralization applications. Customer shall use the Equipment in accordance with all operating, training, and safety instructions provided by STATGUN USA.
  • Customer shall not modify, reverse-engineer, or attempt to disassemble the Equipment, nor permit any unauthorized third party to do so.

17. Disclaimer of Warranties

EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, STATGUN USA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. STATGUN USA DOES NOT WARRANT THAT THE EQUIPMENT WILL BE ERROR-FREE OR UNINTERRUPTED.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STATGUN USA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR BUSINESS, ARISING OUT OF OR RELATED TO THIS AGREEMENT, EVEN IF STATGUN USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. STATGUN USA'S TOTAL LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNTS PAID BY CUSTOMER UNDER THIS AGREEMENT.

19. Indemnification

Customer agrees to indemnify, defend, and hold harmless STATGUN USA and its affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to Customer's use of the Equipment, Customer's breach of this Agreement, or Customer's violation of applicable law.

20. Commercial Use

Customer acknowledges that the Equipment is provided for commercial business use. Consumer protection laws that apply to consumer transactions may not apply to this commercial transaction.

21. Governing Law

  • This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
  • The parties consent to the exclusive jurisdiction and venue of the courts located in Brevard County, Florida, for any dispute arising out of or related to this Agreement.

22. Entire Agreement

This Agreement, together with any order summary and documents referenced herein, constitutes the entire agreement between the parties regarding the Equipment ownership and service plan and supersedes all prior or contemporaneous understandings, communications, and agreements, whether written or oral.

23. Electronic Signatures

The parties agree that this Agreement may be executed and accepted electronically. Electronic signatures and electronically accepted agreements shall have the same legal effect and validity as handwritten signatures and paper documents, consistent with the Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable state law.

Contact Us

If you have any questions about these Terms & Conditions, you can contact us:

  • By email: info@statgunusa.com
  • By phone: (844) 838-0113
  • By mail: Pro-Stat LLC, 2212 Sarno Rd, Melbourne, FL 32935